If the damage has occurred on common property, who’s responsibility is it?
Written by Jessica Tait
Updated at January 18th, 2021
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If the damage has occurred on common property it is all owner’s responsibility. The excess is to be paid by the Strata Company.
I.e. If there is a leak on CP the strata company presents a quote to us from their preferred tradesperson (or vice versa) which will be presented to your insurer for water ingress. Excess is to be paid by the strata company.
Proceed or not, we will notify you once your insurer has approved your quote and you may proceed with repairs.
Once the repairs have been complete you will receive the invoice. Ensure invoice matches the quote. Once you are satisfied, forward the invoice to us for reimbursement by your insurer. Reimbursement can take 2-6 weeks and will be sent via cheque through to the strata company. Cheques are not able to made out to a third party provider (contractor) so please ensure that you pay your contractor prior to making a claim.